About IISL
 
Staff
 
Contact
 
FAQ
 
Deadlines
 
Oñati
 
Donations
IISJwww.iisj.es
decrease font increase font

MEDIATION AND NEGOTIATION: THEORY AND PRACTICE

Ulrike Schultz (11 - 15 Jan. 2010)

A Communication Model of Dispute Resolution
        Introduction to Communication Theory
        Elements of Communication Psychology
        Understanding and misunderstanding
        Verbal and non-verbal communication
        How to interpret body language

 The Subjective Perspective: I as a Communicator
        Basic training in rhethorics
        Presenting and convincing

 Interpersonal Communication
        Models of Interaction
        Conflict avoidance and settlement
        Contorted Perception, prejudice and stereotypes
        De-escalation techniques

 Negotiation and Mediation
        Out of court settlement, possibilities and models
        The Harvard Model of Negotiation
        Advantages and limits of mediation
        Couselling, facilitation and moderation skills, interrogation technics

 Methods:
        Presentation, discussion, Practice with video feedback, role plays


Ulrike Schultz & students




We use our own and third party cookies, for the analysis of user navigation. If you continue browsing, we consider that you accept the use.
You can change the settings or get more information here.

www.dmacroweb.com - Creación de sitios web, portales, CMS, B2B, B2C, aplicaciones extranet / intranet
IISL-Antigua Universidad s/n - Apdo.28 20560 Oñati - Gipuzkoa - Spain Tel. (+34) 943 ...  ver / Fax. (+34) 943 ...  ver
Copyright © 2006 Dynamic Macroweb & Design S.L.
Share:
Suscribe to newsletter: